The second-hand marketplace Members Share Frustration Over Sizing Modifications
Members of the platform have expressed outrage following a change that caused items being listed as the wrong size.
The second-hand shopping app has altered its sizing categories for women's and children's clothes without notifying every member regarding the update.
Online Platforms Response
Numerous buyers and vendors have taken to social media stating that platform listings now display a different size category than originally posted due to the recalibration.
Vinted explained the updated approach better aligns with similar services.
They have suggested members to check their listings and adjust the sizing manually if necessary, causing user dissatisfaction.
Measurement Approach Updates
Previously, the sizes had both one number and one letter, for instance S/8 or M/10.
The revised method features a letter and a range such as S/UK 8-10.
For certain items, the measurements have been reclassified - such as a large size used to be a 12 but now shows as UK 16-18.
Shopper Stories
One content creator, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," the way the service now categorizes.
Stephanie Gallen, based in Glasgow, explained products she uploaded featuring size 14 markings were showing in the marketplace as size 20–22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she stated.
Necessary Adjustments
A different user, from Derby, said she had been left angered by the change as she had to manually change the measurements for "each individual item".
"This situation is especially annoying, because of my ongoing medical condition and selling on Vinted has been paramount for me since losing part of my income," she said.
Platform Context
The app has more than 100 million shoppers, comprising 18 million UK members.
It has become a favored option to second-hand platforms like eBay and Depop.
This is not the initial instance when a surprising modification to the app has proved unpopular: earlier, the platform withdrew an update regarding delivery choices following member complaints.
